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Houseperson (Part Time)

Fairmont Château Laurier | Posted 23-08-2019

Ottawa (Hotel and Tourism)


Houseperson (Part Time)

Primary Location

: Canada-Ottawa-Fairmont Château Laurier

Employee Status

: Regular
Houseperson (Part Time)
At Fairmont Château Laurier, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.
Hotel Overview: Fairmont Château Laurier is the iconic hotel of Ottawa - Canada’s capital city. Built in the age of grandeur, Ottawa’s very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château. A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies.
Summary of Responsibilities: Reporting to the Housekeeping Leadership Team, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Ensure Housekeeping departmental standards are followed
  • Assist Room Attendants to ensure guest rooms are prepared efficiently
  • Maintain inventory in the Housekeeping closets
  • Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc.
  • Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
  • Clean in all areas of the hotel as requested
  • Shampooing, spot cleaning and general maintenance
  • Participate in renovation projects as needed
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
Qualifications:
  • Previous Housekeeping experience an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team with minimum supervision
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Must have a have a good command of the English language
Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Must be able to perform physically demanding work including frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Please note that you must already be legally entitled to work in Canada APPLY TODAY : Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Job Level

: Colleague

Schedule

: Part-time

Shift

: Rotating / Shift Work

Travel

: No

Closing Date

: 07.Sep.2019, 12:59:00 AM

Job Number:

CLH01490